1. Eligibility and accounts
You must be at least the age of majority in your jurisdiction of residence (19 years in British Columbia) and legally capable of entering into a binding contract. By using the Platform you represent that all information you provide is accurate, current and complete, and that you will keep it updated. You are responsible for all activity occurring under your account and for safeguarding your credentials. We may refuse, suspend or terminate accounts at our sole discretion, including for suspected fraud, abuse, chargebacks, multi-accounting, or breach of these Terms.
2. The platform · marketplace nature
The Platform is an intermediary marketplace. Merchants (restaurants, retailers, hotels, taskers, realtors, event organizers, creators and other third parties — collectively, "Merchants") publish offers, vouchers, gift cards, bookings, listings and other content. Unless we expressly state otherwise in writing, CCTD is not the seller, supplier, manufacturer, host, employer, agent or fiduciary of any Merchant. Your contractual relationship for the underlying goods or services is with the Merchant, not with CCTD.
We do not warrant the availability, quality, safety, legality or accuracy of any Merchant content, listing, offer, location, photo, price or representation. Merchants are solely responsible for honouring published offers, for complying with all applicable laws (including consumer protection, food safety, licensing, tax collection and remittance, and accessibility), and for any tax invoices required by law.
3. Orders, vouchers, bookings, and pricing
All prices are displayed in Canadian dollars (CAD) unless otherwise indicated and exclude applicable taxes (GST, PST, HST or QST) unless expressly stated. We and our Merchants may collect and remit applicable Canadian sales taxes in accordance with the Excise Tax Act (Canada) and provincial tax legislation. Where a Merchant is responsible for tax collection, you authorize us to facilitate that collection on their behalf.
An "Order" includes any purchase of a voucher, gift card, ticket, reservation deposit, booking, subscription, in-app credit, or other paid item on the Platform. Orders are confirmed only when you receive an electronic confirmation from us. We reserve the right to refuse, cancel or limit any Order, including where a price or stock error has occurred, where fraud is suspected, where the Merchant is unable to fulfill, or where required by law.
Vouchers and gift cards expire on the date stated at purchase. After the promotional value expires, the paid value of the voucher (the amount you actually paid, excluding any bonus or promotional value) remains redeemable with the issuing Merchant subject to applicable law, including section 56.2 of the British Columbia Business Practices and Consumer Protection Act (the "BPCPA") for prepaid purchase cards.
4. Subscriptions and recurring billing
Some features are sold on a subscription basis (monthly or annual). By starting a subscription you authorize us (and our payment processors) to charge your payment method automatically at the then-current price, plus taxes, on each renewal date until you cancel. You can cancel at any time from your account settings; the cancellation takes effect at the end of the current billing period. Except where required by applicable law, subscription fees already paid are non-refundable. Free trials, if offered, automatically convert to a paid subscription unless cancelled before the trial ends.
5. World Cup mode, predictions, fan battles, games and rewards
Prediction games, fan battles, leaderboards, scratch cards, daily spins and similar features are intended as free-to-play promotional games of skill or chance for entertainment. Eligibility, prize structures, draw mechanics and odds are described in the rules attached to each campaign. Where required by law, no purchase is necessary to participate and a free method of entry is provided. These features are void where prohibited, including in any jurisdiction in which they would constitute regulated gambling without a licence. CCTD does not operate a casino, sportsbook, lottery scheme or betting exchange and prohibits any such use.
6. Acceptable use
You agree not to: (a) violate any applicable law, regulation or third-party right; (b) scrape, harvest, reverse engineer, decompile or interfere with the Platform; (c) use bots, automation or fake accounts to manipulate rankings, reviews, redemptions, referrals, prediction outcomes or rewards; (d) commit, attempt or facilitate fraud, chargeback abuse, voucher reuse, identity theft, money laundering or sanctions evasion; (e) upload malicious code or content that is unlawful, defamatory, harassing, infringing, sexually explicit involving minors, or that promotes violence or hatred; (f) misrepresent your affiliation with any person or business, including impersonating a Merchant; or (g) resell, transfer or commercialize the Platform without our prior written consent. We may investigate suspected violations and may report them to law enforcement.
7. User content and licence
You retain ownership of content you submit (reviews, photos, videos, ratings, business descriptions, listings, applications). You grant CCTD a worldwide, perpetual, irrevocable, royalty-free, sublicensable and transferable licence to host, store, reproduce, modify, adapt, publish, translate, distribute, publicly display and create derivative works of your content for the purposes of operating, promoting and improving the Platform and our services (including in marketing, AI model training where lawful, and on third-party channels). You represent that you have all rights necessary to grant this licence and that your content does not violate any third-party right or law. We may remove content at our sole discretion without liability.
8. Merchant terms
If you list a business, post offers, or otherwise act as a Merchant on the Platform, you also agree to our Merchant Agreement, which is incorporated by reference. You authorize CCTD to act as your limited collection agent for funds received from buyers on your behalf and to deduct platform fees, refunds, chargebacks, taxes, payment-processor costs and amounts owing to CCTD before remitting payouts. Payouts are made in CAD via the payout method on file, on the schedule disclosed in your dashboard, and may be withheld where fraud, disputes, regulatory or tax investigations are pending.
9. Intellectual property
GrabOn, the GrabOn logo, the visual design, the underlying software, machine-learning models, datasets and all other materials we provide are owned by Canada Cyber Tech Development Group Inc. or our licensors and are protected by Canadian and international copyright, trade-mark and other intellectual-property laws. Except for the limited, revocable, non-exclusive and non-transferable licence to use the Platform for its intended consumer or merchant purpose, no rights are granted to you.
10. Third-party services and links
The Platform integrates with third-party services (including payment processors, mapping, identity verification, AI providers, calendar, email, analytics and social platforms). Your use of those services is governed by their own terms and privacy policies. We are not responsible for third-party services, content or outages.
11. Disclaimers
To the maximum extent permitted by law, the Platform is provided "as is" and "as available" without warranties of any kind, express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, title, accuracy, security, uninterrupted access, error-free operation, or any warranty arising from course of dealing or usage of trade. We do not warrant any specific savings, deal availability, booking outcome, prediction result, AI recommendation, response time, or revenue for Merchants.
Nothing in these Terms removes or limits any non-excludable right or remedy you may have under the BPCPA, the federal Competition Act, or other applicable consumer-protection law.
12. Limitation of liability
To the maximum extent permitted by law, in no event will Canada Cyber Tech Development Group Inc., its affiliates, directors, officers, employees, contractors, agents or licensors be liable for any indirect, incidental, special, consequential, exemplary, aggravated or punitive damages, or for any loss of profits, revenue, goodwill, data, use, or business opportunity, arising out of or in connection with the Platform, even if advised of the possibility of such damages. Our aggregate liability for all claims arising out of or related to the Platform or these Terms in any twelve-month period is limited to the greater of (a) the total amount actually paid by you to CCTD in that period, or (b) CAD $100.
13. Indemnity
You will defend, indemnify and hold harmless Canada Cyber Tech Development Group Inc. and its affiliates, officers, directors, employees and agents from and against any claims, demands, losses, liabilities, damages, fines, penalties, costs and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Platform; (b) your content or listings; (c) your violation of these Terms, applicable law, or any third-party right; or (d) any dispute between you and a Merchant or other user.
14. Termination
You may stop using the Platform at any time. We may suspend or terminate your access at any time, with or without notice, including for breach of these Terms, suspected fraud, risk to other users, or for legal or regulatory reasons. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, indemnity, governing law and dispute resolution) will survive.
15. Governing law and dispute resolution
These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, excluding its conflict-of-laws rules and the United Nations Convention on Contracts for the International Sale of Goods.
Mandatory informal resolution. Before commencing any formal proceeding, you agree to first contact legal@pitech.ca with a written description of the dispute and to negotiate in good faith for at least sixty (60) days.
Binding arbitration. Subject to the carve-outs below, any dispute, claim or controversy arising out of or relating to these Terms or the Platform will be resolved by final and binding arbitration administered by the Vancouver International Arbitration Centre (VanIAC) under its then-current Rules, before a single arbitrator, in English, with the seat of arbitration in Vancouver, British Columbia. Judgment on the award may be entered in any court of competent jurisdiction.
Class action waiver. To the maximum extent permitted by law, you and CCTD agree that each may bring claims against the other only in your or its individual capacity, and not as plaintiff or class member in any purported class, collective, consolidated, mass or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.
Carve-outs. Either party may (i) bring an individual action in the Small Claims Court of British Columbia if it qualifies, (ii) seek injunctive or equitable relief in the courts of British Columbia to protect intellectual-property or confidentiality rights, or (iii) pursue any non-waivable right granted by applicable consumer-protection law (residents of Quebec, for example, retain rights under the Consumer Protection Act (Quebec) that cannot be waived). If the class-action waiver is held unenforceable as to any claim, that claim must be severed and brought in the courts located in Vancouver, British Columbia; the remaining claims will proceed in arbitration.
16. Changes to the terms
We may modify these Terms from time to time. Material changes will be notified by posting the revised Terms on the Platform and updating the "Effective date" above, or by additional notice (such as email or in-app banner) where required. Your continued use of the Platform after the effective date constitutes acceptance of the revised Terms.
17. Miscellaneous
These Terms, together with the Privacy Policy, Refund Policy, Acceptable Use Policy and any campaign-specific or product-specific rules, constitute the entire agreement between you and CCTD regarding the Platform. If any provision is held unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our prior written consent; we may assign them to an affiliate or in connection with a corporate transaction. Notices to us must be sent to legal@pitech.ca with a copy to our registered office at 1814 Marine Dr, West Vancouver, BC V7V 1J6, Canada. The parties have requested that these Terms and all related documents be drafted in English. Les parties ont exigé que la présente entente et tous les documents connexes soient rédigés en anglais.